Team drowning in the same replies · AI
A clerk on the inbox. A person on the send.
An operations team was rewriting the same answers every afternoon. They wanted a model. They needed a clerk with a lock.
What we shipped
- The FAQ and policy published on pages they own
- A clerk that drafts from that source, nothing else
- A named person required before a send
- A two-week hour count so they could kill it if nothing moved
Before
Every inbound sat until a person drafted from scratch. No source of truth on a URL they owned.
After
Drafts come from the page. Sends still wait on a human. Hours dropped. No unsupervised replies.
- Time saved
- ~8 hrs/wk
- Cost reduced
- A lock
Off rewriting the same inbound from scratch
No send leaves without a named person
Work billed by SINLE Technologies LLC under SINLE Innovation Agency. Client named here by role until we have permission to publish the company.
“It drafts. I still hit send. That was the only version we would buy.”